Responsible Gaming
From the very beginning, Ozwin Casino has been urging its members to practice responsible gaming. Playing at Ozwin Casino should be a leisure activity, where you can have fun and win some cash. No member should ever consider gambling at the casino as a way of generating income.
Deposit Limits
The best way to control how much you are spending at Ozwin is by setting daily and monthly deposit limits. The amount you choose is up to you. All you have to do is get in touch with a member of our customer support service, either via email or live chat. When you contact one of our support staff, you simply tell them which limit you want to set.
When you input the amount, our support team will set the deposit limit to your account immediately. If you go over your limit at any point, you will receive an email notifying you about reaching your limit for that day or month.
If you are ready to change the deposit limit or delete it altogether, you should once again contact the customer support service through live chat or email. Next, you inform them that you want to increase, decrease or shut it down completely.
Remove yourself from the casino
Self-exclusion is another tool that Aussie players can use to practice responsible gaming. Instead of setting daily or monthly deposit limits, Australian players can block their entrance to Ozwin Casino.
If you want a break from playing at the casino, you can easily fill out a self-exclusion form. You will need to be precise regarding how much time you wish to be forbidden access to the casino on the form. Australian players can self-exclude for a week, a month, a year, or even more.
All they have to do is send the form either via email or live chat to our customer support service. Once we receive the form, your account will be frozen, and you won’t be able to access it. Once the time that you had placed on the form passes, you can start playing again.
How to solve gambling problems
Apart from tools like daily/monthly deposit limits or self-exclusion forms, Ozwin Casino also provides external links to various organizations on our website if you need additional professional help.
If you want to join some consulting or support groups, here are some that will be more than welcome to help out:
- Gamblers Anonymous: With Gamblers Anonymous, you can attend weekly meetings, either face-to-face or online.
- Gambling Help Online: This organization will offer you various tools and programs to follow to either prevent addiction or find ways to stop it.
- Gambling Therapy: If this activity has influenced you, this organization will provide support and offer various software blocking any gambling sites.
How we are promoting gambling problems
To prove that we are serious about responsible gaming, we made sure that no person that is younger than 18 could create an account at Ozwin Casino. On top of that, no winnings will be processed if the player doesn’t provide a few verification documents.
